Thank you, Dieter, for your professionalism and not being drawn into this
surreal fray. My Doepfer gear remains my favorite alongside the AS, Blacet,
Solutions, and Synthesizers.com equipment I have. It's an outstanding
modular system. Your continual engagement with your customers is one of the
great things about your company.

--Chuck

-----Original Message-----
From: Keld Sørensen [mailto: keldsorensen@... ]
Sent: Thursday, March 10, 2005 5:01 PM
To: Doepfer_a100@yahoogroups.com
Subject: 1 Re: travel cases



As always Dieter - you are right.
But as you say: you can´t please everyone. - But you do a very good
job trying.
Keld

--- In Doepfer_a100@yahoogroups.com , "Dieter Doepfer"
<hardware@d...> wrote:

> > Ahhh, another snarky answer. Surprise, surprise!
> >
> > I guess it's not ok to wonder these things. I guess I should

keep my

> mouth
> > shut & forget about any sort of suggestions or thoughts from now

on based

> on
> > the responses to my 2 things I've put forward.
> >
> > Some manufacturers welcome & encourage people caring enough to

think about

> > heir products & provide feedback. It's healthy & promotes

product

> development.
> >
> > It seems as though this list is more geared towards people who

want to

> show
> > how right they are & chiding people who think differently. It's

really

> too bad.
> >
> > Like I said, I'll keep my thoughts to myself from now on about

these

> things.
> > Seems like you all enjoy applauding yourselves... I'll let you

get on with

> it.
>
> If you look at the correspondence of this group you will notice

that we are

> a company who listens to the wishes of the customers and

integrates the

> users into the development. So I believe that your reproaches are

not

> justified.
>
> For example in one of my last replies I agreed to offer all the

spare parts.

> But you can't please everybody.
>
> Best wishes
> Dieter Doepfer

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