--- Dieter Doepfer < hardware@... > wrote:

> From: "Dieter Doepfer" < hardware@... >
> To: "Bakis Sirros" < synth_freak_2000@... >
> Subject: AW: warranty
> Date: Wed, 10 Sep 2003 19:46:02 +0200
>
> Dear Bakis,
>
> Bob Williams of Analogue Systems asked me to forward
> this info to the A-100
> Yahoo group:
>
> Hi Dieter,
>
> For the last few years our customers have taken
> advantage of the fact that
> with a bit of effort they can put our modules in
> each others cases and that
> Analogue Solutions have given both power connector
> choices on their modules
> making for an unrivalled choice of modules in the
> Euro rack format.
> The problem is that occasionally accidents happen
> and modules or power
> supplies get damaged by inexperienced users when
> fitting modules to cases
> not supplied by the manufacturer.
> When this happens they will either blame Analogue
> Systems if they fit a
> module into a Doepfer case or yourselves if your
> modules are fitted into our
> case and the newly purchased items are damaged.
> We need to clarify that there will be a void
> warranty issue if the user is
> fitting our modules into each others cases.
> ........
> In most instances there is no problem but I think
> we should perhaps draft
> up a disclaimer that we are both happy with and that
> dealers and customers
> are aware of the facts before they attempt to fit
> the modules.
>

=====
Bakis Sirros
Parallel Worlds / Polariton
Athens-Greece
1 group owner
http://www.rubber.gr
http://www.ward12.com

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