On 15.03.14 17:48 , blacet@... wrote:
> I don't see any reason why someone could not repair or replace an
> individual module.
It would be interesting whether this is really only a webshop or whether
it is a normal instruments dealer too. Web-only shops work with
insurances, which cover the costs for warranty replacements. The shop
announces each sold good to the insurance, and if they want the money
from the insurance, they have to claim back the announced item from the
customer.


> If under warranty, then the web shop is on the hook.
>
> Any problems, contact Doepfer directly!
I'd contact Doepfer sales directly, if this shop is a contracted seller,
then I think they will manage it.

Florian